Shipping Policy

Last Updated: June 2026

Thank you for shopping with Lumora Wellness.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or holidays.

Shipping Times

Estimated delivery times vary depending on your location. Most orders arrive within 7–15 business days after shipment.

Please note that shipping times are estimates and may be affected by factors outside our control, including customs processing, carrier delays, weather conditions, or high-demand periods.

Order Tracking

Once your order has shipped, you will receive a tracking number via email when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, additional fees may apply to reship the order.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us and we will work with the shipping carrier to investigate the issue.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damage so we can assist you.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact page.

Thank you for choosing Lumora Wellness.