Frequently Asked Questions

How does the Heated Eye Massager work?

The Heated Eye Massager combines gentle heat and massage features designed to help you relax and unwind after long periods of screen use, reading, or daily activities.

Is the eye massager rechargeable?

Yes. The device is rechargeable and can be conveniently charged using the included charging cable.

How long should I use it each session?

Most users enjoy sessions lasting 10–20 minutes. Always follow the instructions included with your device.

Can I use it every day?

Yes. The eye massager is designed for regular use as part of your relaxation and self-care routine.

Does it fit different head sizes?

The adjustable head strap is designed to provide a comfortable fit for most users.

Is it safe to wear with glasses?

For the best experience, we recommend removing glasses before using the eye massager.

How long does shipping take?

Orders are typically processed within 1–3 business days. Shipping times vary by location and are displayed at checkout.

What is your return policy?

If you are not satisfied with your purchase, please review our Refund Policy page or contact our support team for assistance.

How can I contact customer support?

You can reach us through our Contact page, and we'll respond as quickly as possible.

Can this product treat medical conditions?

No. This product is intended for relaxation and comfort purposes only and is not intended to diagnose, treat, cure, or prevent any medical condition.